Bots & AI – MarkRackley.net

Copilot for M365: A Reality Check on Its Capabilities

August 27, 2024 Mark Rackley 0

Copilot for Microsoft 365 continues to be the hot topic of conversations for almost every client I talk to. Copilot for M365 has brought the […]

Unlocking the Full Potential of Copilot for Microsoft 365: The Crucial Role of Information Architecture

May 3, 2024 Mark Rackley 0

Yesterday, while presenting at the Microsoft 365 Community Conference, I experienced a moment of clarity that impacts how we approach the deployment of Copilot for […]

Attainable AI – Artificial Intelligence for Everyone

January 18, 2021 Mark Rackley 0

Artificial Intelligence isn’t just for enterprise corporations or for theory in a classroom. There are many AI services out there that anyone can take advantage of […]

Multi-Turn Conversations Using QnA Maker

April 14, 2020 Mark Rackley 0

A couple of weeks ago during the North American Collaboration Summit Virtual Event, I presented a session on getting started with bots using QnA Maker. […]

In addition to being a Director of the Microsoft Practice at Protiviti, Mark is a seasoned solutions architect in the Microsoft 365 space and a Microsoft MVP with more than 25 years of experience designing and developing software solutions. Mark utilizes his development and solutions architecture background to advise clients on how to get the most ROI out of their M365 investment by designing the best solutions for clients' unique problems. As a globally recognized Microsoft 365 geek, Mark is an active blogger, presenter, author (and bacon aficionado) who is eager to lend his real-world knowledge of SharePoint, Teams, and Bots to all who need it.

In addition to speaking at various conferences around the world, Mark is the organizer of The North American Collaboration Summit in Branson, Missouri. Mark engages his audiences with humor, real-world stories from the trenches, and practical solutions.

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